On WhatsApp.
COD → Prepaid Conversion
Convert cash-on-delivery checkouts to prepaid on a visual canvas: wait, branch, and message before it ships.
Confirm COD orders. Recover abandoned carts. On WhatsApp.
Live Chat with Shopify order context, Meta-approved journeys, and a 14-day free trial—typically live in about fifteen minutes.
Trusted by
Flow Builder + Shopify Tools
Build WhatsApp flows that fetch orders, update addresses, cancel shipments, and hand off to support, automation that already knows the cart and the SKU.
Website Opt-in tools
Pulse Drop, popup, spin wheel, mystery discount, and WhatsApp widget. Capture numbers, then campaign from a consented list.
Real-time Intent Detection
Read purchase, size, and COD signals in WhatsApp, then route the right journey before the shopper goes cold.
Smart Audience Segmentation
Build cohorts from carts, COD risk, and purchase history, then enroll journeys and measure attributed revenue in one list.
Abandoned Cart Workflow
Recover checkouts with timed WhatsApp nudges the moment a shopper leaves items behind.
Website Detailed Tracking Pixel
Watch live product views, scroll, and carts matched to WhatsApp numbers, ready to message.
Custom Audience Campaigns
Pick pixel or recharge audiences, lock a Meta-safe template, and watch attributed revenue climb.
Unified Customer Identity
Primary + secondary numbers and multiple emails collapse into one lead, so every chat and order stays on the same shopper.
Identity & CRM
Orders, profiles, and stock, the ops surface your team opens every day.
Orders & care
Shipments, warranty, and supplier follow-ups, without leaving WhatsApp.
Customer profiles
Live carts, values, and recovery status in one working table.
Live stock
SKU availability and low-stock signals synced from Shopify.
Trusted by founders we work with
Cart recovery, COD confirms, and inbox wins — in their words.
Moksh got our Shopify WhatsApp live the same week we asked. Abandoned carts and COD confirms on one stack — for a smart-home catalog with real AOV, that inbox with order context is what we actually needed.
We were juggling WhatsApp Web and Shopify admin for every order question. TopEdge puts the SKU and COD status beside the chat. Recovery sequences finally feel like Apex, not a generic blast.
Choice Salon runs on WhatsApp more than email. Cart nudges and follow-ups go out without the team copy-pasting all evening. The TopEdge boys know how Indian shops actually work.
Common questions
Setup, billing, and what TopEdge automates on WhatsApp for Shopify stores.
What is WhatsApp automation for Shopify?
TopEdge connects your Shopify store to Meta WhatsApp Cloud API so you can run abandoned cart recovery, COD confirmations, order updates, and campaigns from one ecommerce automation workspace.
How does abandoned cart recovery on WhatsApp work?
When a shopper leaves items in cart, Journey triggers Meta-approved WhatsApp nudges with product context. Most merchants go live after template approval, typically 24 to 48 hours.
How long does Shopify WhatsApp setup take?
Most brands connect Shopify and WhatsApp in about 15 minutes. Nothing sends until you approve each Meta template.
Do I need a developer for ecommerce automation?
No. Connect Shopify via OAuth, add WhatsApp credentials, generate flows from an AI form, and publish cart recovery journeys without code.
Can TopEdge handle COD confirmation on WhatsApp?
Yes. Journeys branch on COD status, rupee totals, and RTO-aware copy, built for Indian D2C checkout patterns.
How does Meta WhatsApp billing work?
Meta charges per message category. TopEdge shows transparent rates and passes through Cloud API costs with no markup.
Is there a free trial for WhatsApp automation?
Start free with a 14-day trial, 20 orders, and 200 campaign + email sends. Pick Launch, Growth, or Scale after signup.
Recover more carts with TopEdge AI
on WhatsApp
Connect Shopify, approve Meta templates, and publish your first recovery journey, usually the same afternoon.